How to check a Massachusetts cannabis license

1. Search CCC’s licensing tracker

CCC’s licensing tracker lists the marijuana businesses and medical marijuana treatment centers it has allowed to start operating.¹ CCC says every store and delivery business must be licensed by CCC.²

1. Go to CCC’s licensing tracker .
2. Filter by name, license number, license type or location.¹
3. Check the license type. An adult-use store should show Marijuana Retailer. A medical store shows Medical Marijuana Treatment Center.¹
4. Check that the business name and address match the store’s sign or website.

The tracker does not show a status such as Active or Suspended.¹ CCC lists enforcement actions and administrative orders on its Investigations and Enforcement page .³ If you can’t find the business in the tracker, don’t buy there.

CCC also has a Where to Buy map of licensed stores and delivery businesses. You can search it by zip code.²

2. If you order delivery

• A delivery business should show Marijuana Courier or Marijuana Delivery Operator in the licensing tracker.¹
• The Where to Buy map shows delivery businesses located near you, not the places they deliver. Check the business’s website to see if it serves your address.²
• Your ID is checked before your first order. At the door, the driver checks the same ID and you sign for the order.⁴
• Delivery goes only to a house, condo or apartment. It can’t go to a dorm, hotel or federal public housing.⁴
• Two registered agents must be in the delivery vehicle, and they bring the order to your home. You can’t pick it up at the vehicle.⁵
• One order can’t be more than 2 ounces of marijuana or the same amount in other products.⁴
• Some towns with no licensed stores have a CCC waiver that blocks delivery. CCC’s Municipal Zoning Tracker shows each town’s delivery status.⁶

3. Check the label and keep the package

Licensed products carry CCC’s symbol for marijuana, a batch number, the THC and other cannabinoid amounts, a statement that the product was tested for contaminants, and the test date.⁴ Edible labels also show the THC per serving and in total. A serving can have no more than 5 mg of THC.⁴

CCC tells people to check the batch number and testing date on their products against its advisories. Affected products can be thrown away or returned to the store for disposal.⁷ See CCC’s public health and safety advisories .

If something doesn’t look right

For a problem with a product, you can contact the store where you bought it. For a concern about a licensed business, contact CCC.⁵

CCC’s Investigations and Compliance team takes complaints that a licensed business is breaking the rules at Inspections@CCCMass.com. Complaints about product testing go to Testing@CCCMass.com.³ CCC’s general line is 774-415-0200 .⁹

If you got sick after using a product named in an advisory, CCC says to get medical care and tell the store.⁷

CCC investigations and complaints · How to report a problem